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Jobber: what the assistant can do

Everything the assistant can do in Jobber by text: 12 actions, with example texts, the Jobber API call behind each one, and which ones ask first or can be undone.

In Jobber, the assistant can find a client, add a client, book a job, check the schedule, add a note, finish a visit or job, draft a quote, send a quote (link), draft an invoice, send an invoice (link), email a quote and email an invoice. You ask by text, in your own words.

Status: Paused. How to connect, permissions and limits: Jobber.

What it does Asks first? Undo
Find a client No –
Add a client If unsure 10 minutes
Book a job If unsure 10 minutes
Check the schedule No –
Add a note If unsure 10 minutes
Finish a visit or job If unsure 10 minutes
Draft a quote If unsure 10 minutes
Send a quote (link) No –
Draft an invoice If unsure 10 minutes
Send an invoice (link) No –
Email a quote Always No
Email an invoice Always No

Asking first and undo follow the same rules for every tool: see Confirmations and undo.

Looks up a client by name, company, phone or email and replies with their contact details and address.

  • Asks before doing it? No. It only looks things up.
  • Can be undone? Nothing to undo: it doesn’t change anything.
  • Jobber API call: GraphQL query clients(searchTerm)
  • Action name: jobber.find_client

Example texts:

  • “what’s the Hendersons’ number?”
  • “look up Acme Property Management in Jobber”
  • “who is 512-555-0142”

Adds a new client (a person or a company) with their phone, email and address.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation clientCreate
  • Action name: jobber.create_client

Example texts:

  • “add a new client John Henderson 512-555-0123”
  • “new customer: Maria Lopez, maria.lopez@gmail.com, 418 Elm St Austin TX 78704”
  • “create client Acme Property Management”

Creates a job for a client, schedules the visit if you give a time, and assigns it to a team member.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation jobCreate
  • Action name: jobber.create_job

Example texts:

  • “book Henderson Tues 2pm”
  • “add a job for the Hendersons tomorrow 2pm, AC not cooling”
  • “new job for Acme Property Mgmt: replace water heater, Friday 9-11am, give it to Mike”

Lists the visits scheduled for a day or a date range, for everyone or one team member.

  • Asks before doing it? No. It only looks things up.
  • Can be undone? Nothing to undo: it doesn’t change anything.
  • Jobber API call: GraphQL query visits(filter: startAt)
  • Action name: jobber.list_visits

Example texts:

  • “what’s on today?”
  • “what do I have tomorrow”
  • “what’s Mike doing Friday?”

Saves an internal note on a client or on one of their jobs.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation jobCreateNote / clientCreateNote
  • Action name: jobber.add_note

Example texts:

  • “note for Henderson: gate code is 4512”
  • “add a note to the Henderson job: needs a 40 gal water heater, will order Monday”
  • “put a note on Acme: billing goes to their Dallas office”

Marks today’s visit complete, or closes the job when no visits are left.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation visitComplete / jobClose
  • Action name: jobber.complete_visit_or_job

Example texts:

  • “finished the Henderson job”
  • “done at the Millers”
  • “mark today’s visit at Acme complete”

Creates a draft quote with line items for a client. It isn’t sent to the client.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation quoteCreate
  • Action name: jobber.create_quote

Example texts:

  • “quote Henderson $1450 for a 50 gal water heater install”
  • “make an estimate for Acme: 3 smoke detectors at $45 each plus $120 labor”
  • “draft a quote for Sarah Lopez, new thermostat $289 installed”

Finds the quote and replies with a link to send it from Jobber yourself. Used when no Gmail or Outlook is connected, since Jobber doesn’t let apps email quotes.

  • Asks before doing it? No. It only looks things up.
  • Can be undone? Nothing to undo: it doesn’t change anything.
  • Jobber API call: GraphQL query client { quotes }
  • Action name: jobber.send_quote

Example texts:

  • “send the Henderson quote”
  • “yes send it to them”
  • “email quote 214 to Acme”

Creates a draft invoice from a job’s line items (or the items you give). It isn’t sent. With QuickBooks connected, invoices go to QuickBooks instead.

  • Asks before doing it? Usually not. It asks first if it isn’t sure what you meant, a name only roughly matches, or the request covers more than 5 records.
  • Can be undone? Yes. Text “undo” within 10 minutes.
  • Jobber API call: GraphQL mutation invoiceCreate
  • Action name: jobber.create_invoice_from_job

Example texts:

  • “invoice the Henderson job”
  • “make an invoice for job 1042”
  • “bill Acme for the water heater install”

Finds the invoice and replies with a link to send it from Jobber yourself. Used when no Gmail or Outlook is connected, since Jobber doesn’t let apps email invoices.

  • Asks before doing it? No. It only looks things up.
  • Can be undone? Nothing to undo: it doesn’t change anything.
  • Jobber API call: GraphQL query client { invoices }
  • Action name: jobber.send_invoice

Example texts:

  • “send the Henderson invoice”
  • “email invoice 1042 to Acme”
  • “send the Millers their bill”

Emails the quote to the client from your connected Gmail or Outlook, with Jobber’s link where they can approve it.

  • Asks before doing it? Yes, always. You see exactly what will happen and say yes before it does it.
  • Can be undone? No. Sent items can’t be unsent, which is why it always asks first.
  • Jobber API call: Gmail messages.send or Microsoft Graph sendMail
  • Action name: jobber.email_quote

Example texts:

  • “send the Henderson quote”
  • “yes send it to them”
  • “email quote 214 to Acme”

Emails the invoice to the client from your connected Gmail or Outlook, with Jobber’s link where they can pay, then marks it sent in Jobber.

  • Asks before doing it? Yes, always. You see exactly what will happen and say yes before it does it.
  • Can be undone? No. Sent items can’t be unsent, which is why it always asks first.
  • Jobber API call: Gmail messages.send or Microsoft Graph sendMail, then GraphQL mutation invoiceMarkAsSent
  • Action name: jobber.email_invoice

Example texts:

  • “send the Henderson invoice”
  • “email invoice 1042 to Acme”
  • “send the Millers their bill”

This list is generated from the code that runs each action, so it’s always current.